Air Conditioning Installation Company FAQ

Muirfield Mechanical Services has released a list of frequently asked questions (FAQ) when selecting a new air conditioning system installation provider. “We felt that customers looking to have a new cooling system installed needs to know what to look for in an air conditioning installation company,” said Ron Mallard, President of Muirfield Mechanical Services. “Here are some of the most common questions our customers ask about air conditioning installations.”

Company completing an air conditioning system installation in Marlborough, MA

Is the air conditioning installation company you are considering reputable?

Unfortunately, many companies do not abide by the rules and regulations set established by the Better Business Bureau and local authorities. Be sure to check out the HVAC company’s Better Business Bureau rating, and take some time to look at online reviews via Google or Facebook to see what other customers have experienced working with that company.

Muirfield Mechanical Services is listed in good standing by the Better Business Bureau and has an excellent reputation for over 35 years of continued service.

Does the air conditioning installation company have adequate insurance, both liability and worker’s compensation?

Some air conditioning installation and repair companies have minimal insurance or none at all and rely on your homeowner’s insurance policy to protect themselves.

Muirfield Mechanical has over $1,000,000 in liability insurance.

Does a live person answer your calls? Or does the call roll over to voicemail?

If you leave messages on voicemail before you schedule an air conditioning system installation, what happens after installing it? When problems occur, you deserve prompt and courteous service to resolve them without waiting for the HVAC company to call you back.

Muirfield Mechanical has a full-time service person to answer your calls and needs.

Does the air conditioning installation company provide 24-hour emergency service, in case you need it?

Problems with your air conditioning system rarely occur during weekday business hours from 9 am to 5 pm Monday through Friday. They happen at night, on weekends, and during holidays—times that are not convenient for anyone. The air conditioning installer you choose must offer emergency service 24/7/365.

Muirfield Mechanical is always on call for 24-hour emergency assistance.

Does the company offer combined HVAC systems in addition to separate heating and air conditioning systems?

There is more than one option for cooling your home during the hot summer months. An energy-efficient heat pump might be the right cooling system for your home or business. Heat pumps serve both as a heating and cooling system and can save a lot in energy costs.

Muirfield provides a complete line of energy-efficient heat pumps from vendors such as Mitsubishi, in addition to numerous dedicated air conditioning system provider equipment.

Thinking About Installing a New Air Conditioning System?

Give us a call at (978) 263-7130, fill out our easy contact form, or send an email to to get a free, no-obligation estimate on a new air conditioning installation or hybrid HVAC system installation for your home or office. Muirfield Mechanical has been installing and repairing air conditioning systems for Westford, Ayer, Sudbury, Marlborough, Hudson, Stow, Groton, Concord, Littleton, Bolton, Acton, Arlington, Lexington, Belmont, Cambridge, Newton, and the surrounding cities and areas around Eastern Massachusetts and the Greater Boston area for over 50 years now. Our air conditioning system specialists can assess your situation and develop the best cooling solution that can be installed at an affordable price.